DOCTOR LINK

Bourn Surgery would like to invite you to join DoctorLink. We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line. Registration is simple and you can register here https://app.doctorlink.com/bournsurgery/register For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink The symptom checker will ask you a number of questions to help to identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care. If your outcome indicates that an appointment is required, you simply click on the request appointment link. Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

TRAINING SHUTDOWN

The Surgery will be closed from 1pm on Thursday 18th July 2019 for Staff Training. If you need to contact a Doctor in an Emergency please telephone 01954 719313 where your call will be dealt with accordingly.


Evening and Weekend Appointments now available

We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.

You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.  

Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.

If you would like to find out more please go to www.openlater.co.uk

Named GP

At Bourn Surgery we have always operated a “Named GP” Service for our patients. NHS England have now asked all practices to offer the same, and ensure patients know who their “Named GP” is. Patients are informed at the point of registration with the practice, but the following list is provided as a reminder:

Dr M Redwood
Arrington, Bourn, The Eversdens, Kingston, Longstowe,

Dr C Lalli
Caldecote

Dr V Lockyer
Caxton, The Gransdens, Toft

Dr F Frame
Comberton, Hardwick, Dry Drayton

If you are unsure who your named GP is please ask any member of staff. All patients remain welcome to see any GP

within the practice, though we encourage continuity with the same GP where possible. Home visits and administrative work will be carried out by your “Named GP” as listed above.