Bourn Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here https://app.doctorlink.com/bournsurgery/register
There is a DoctorLink app you can download, registration is easy via the app.[link to be inserted here]
For all urgent appointment requests, we recommend that you undertake a symptom assessment through DoctorLink first.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care advice.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). Please ensure you have updated us if you have recently changed your phone number.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.