Sources of Support during Covid/Coronavirus pandemic

Care Network  (all villages)

If you find you have new care needs you are able to contact Care Network.  They are based in Hardwick and work with the voluntary sector to support people in the community.

They may be able to help with support to collect shopping and medications.

You can call them on 01223 714433

Or visit their website:


Cambridgeshire County Council

Local Hubs :

Government Covid-19 advice

Use the service here to find out what help you can get if you’re affected by coronavirus. You can use it for yourself or someone else.

You can find information about:

  • feeling unsafe
  • going in to work
  • paying bills or being unemployed
  • getting food
  • having somewhere to live
  • mental health and wellbeing

Prescription Pre-Payment Certificate

Can buy one for 3 months (£29.65) or 12 months (£105.90)

Can be done electronically and is active once purchased.


Download the app on your smart phone or tablet

Must be aged 13+

Allow  you to order repeat prescriptions

Citizens Advice Cambridge

0344 884 7979

09:00-15:30 Monday – Friday

Can also email through

Register as vulnerable:

Following this process may assist you with online grocery deliveries as larger supermarkets may soon be able to use this information to identify vulnerable patients and arrange home grocery deliveries.

Tel:  0800 0288327

Age UK

Befriending Service

A national service where a volunteer befriender will make telephone contact with an older person for a chat and to reduce isolation.

0800 6781602

08:00-19:00 7 days a week

Cambridge Number: 0300 6669860

The Silver Line (in conjunction with AgeUK)

Confidential 24/7 helpline and befriending service

0800 4708090

Hearing Aid Batteries

They will post out to anyone in need whilst the usual replacement centres at Cambourne & Comberton are closed.

Food Bank

Hub in Cambourne on Thursday morning, another in Cambridge City Centre.

Food vouchers can be issued over the phone by calling Cambridge Citizens Advice Bureau on

0344 8847979.

In the case of a true emergency, home delivery can be arranged if you satisfy certain criteria.  Please contact the foodbank as above if this service is required.

Mental Health & Wellbeing


Every Mind Matters

111 Option 2

Mental Health Crisis Support

24 hours / 7 days a week

SAMARATANS Cambridge & Peterborough

0330 0945717 (local) 0845 7909090 (national)


Cambridgeshire & Peterborough Children’s & Young People’s Services

0300 0295050

Text: 07520 649887


Young People Aged 11-19

07480 635443


Domestic Abuse

 Domestic Abuse

National Domestic Abuse Helpline

0808 2000247

Cambridge & Peterborough Domestic Abuse & Sexual Violence Partnership

Silent Solution (if you need urgent help & are unable to speak)

-Dial 999

-press 55 when prompted

-alters Police to the emergency

Condition Specific Advice on coping through lockdown:


Toft Village – See page for full details

Bourn – See page for full details

Great & Little Gransdens – Bluebell 19 – Contact Sara Thurbin 07775 878719

Comberton  – Janet McCabe 01223 263398 email

Dry Drayton – Fiona Peck  07900813046

Longstowe & Arrington – Maddy Jones 01954 719555 or 01954 718303.  No box service.  Kelly Ansell Arrington but happy to cover anywhere 07907 994824

Eversden – Has a village box service.

Caldecote – Adrian Peters 07967 270252 (co-ordinating). The village has village box service.

Hardwick – Ruth Enge  07814358181

Caxton – Andy Smith – 07850 517487.  Has village box service.

Elsworth area – Vivienne Gutsell 01954 267800 & Oran Sim (from 7th April) 01954 267345