We are a busy dispensing practice and can only dispense prescriptions that are prescribed by our Doctors. We cannot accept any of the following prescriptions and they should be taken to any high street pharmacy.

  • Private Prescriptions
  • Dental Prescriptions
  • Prescriptions issued from out of hours providers

Opening hours

The dispensary is open from Monday to Friday 8:30 – 1pm and from 2-6pm.

The dispensary is closed Saturday and Sunday.

Contacting the dispensary

Telephone – 01954 718101

Due to volume of work we request that the dispensary is called between the hours of 2pm and 3pm each day for urgent queries only. Please do not ring the Dispensary outside of these times due to pressure of work.

Please be aware that for your safety and privacy we do not accept repeat or other requests for medicines over the phone.

Your Team

  • Rebecca – Pre Registration Pharmacy Technician
  • Tasha – Dispenser
  • Claire – Dispenser
  • Sarah – Dispenser
  • Carole – Dispenser
  • Yvonne – Dispensing Assistant

Repeat Prescriptions

If you are on regular medication, your Doctor may arrange for you to obtain monthly ‘repeats’ between surgery reviews by using the computer generated copy of your repeat medicines.

Please let us have this at least 4 working days before you need your medication.

Bourn Surgery has taken the decision, to align with many other local surgeries, to stop taking orders for repeat prescriptions via the telephone. We no longer offer this service.

This decision is safer for patients – verbal requests can be misheard and could result in the wrong medication being ordered.  Also paper or online requests provide a clear paper trail in the case of queries.

You can order repeat medications in the following ways:

Online: Register with reception to place prescriptions and book appointments online. (Photo ID is required)

NHS APP: Download from your app store and complete your registration within the App – this can then be linked to your GP system to allow booking of appoitnments and requestign medications.

Paper: By ticking the reverse of your prescription and dropping it into the box outside dispensary or the letter box at the surgery when we are closed.

Email: only to be used for queries and exceptional circumstances bourndispensary@nhs.net 


Medication Reviews

Patients on repeat medication will be asked to see a Doctor, Clinical Pharmacist, Nurse Practitioner or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


NHS Prescription Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35 (correct as of Feb 2022)
  • If you will have to pay for two or more prescription items per month you may find it cheaper to buy a PPC.
  • Telephone advice and order line 0845 850 0030
  • General Public – Buy or Renew at – https://apps.nhsbsa.nhs.uk/ppc-online

Further information about prescription exemptions and fees can be found at – https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs/

Exemption from Prescription Charges

People in the following categories are automatically exempt from prescription charges:

  • Children under 16,
  • people under 19 and in full-time education,
  • people over 60,
  • people with certain chronic medical conditions,
  • pregnant women and women within one year of giving birth.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

It is sometimes worthwhile to buy a season ticket for pre-payment of prescription charges. Form FP95 is available by simply contacting the number on the back of your prescription side slip.


 Opening Hours

Monday 8.30-1:00 AM
2.00-6:00 PM
Tuesday 8.30-1:00 AM
2.00-6:00 PM
Wednesday 8.30-1:00 AM
2.00-6:00 PM
Thursday 8.30-1:00 AM
2.00-6:00 PM
Friday 8.30-1:00 AM
2.00-6:00 PM