All specimens should be handed to the Nurse or put in the basket by the nurse’s station. Please ensure they are clearly labelled with your name and date of birth, and the date the specimen was obtained. We are unable to process any unlabelled specimens.
Please note that we have recently changed our policy regarding urine samples. We are no longer able to accept urine samples unless specifically requested by a clinician. If you feel you have a urinary tract infection please ask for a telephone consultation with the duty doctor rather than dropping a urine sample immediately to the surgery.
Blood and other pathology results are usually available within 5 working days of the test being taken. Our receptionists are only allowed to inform patients if their result is normal, they are not able to advise any further.
The nurse is available between 12.30 to 1.00pm if you wish to discuss your results.
Please ensure we have up to date contact details for you, including a mobile phone number, in case of abnormal test results.
Please note that there is wheelchair access to Bourn Surgery. We have a disabled access toilet.
FACILITIES FOR PARENTS OF YOUNG CHILDREN:
We have a baby change station available at the practice. Please be advised in common with most GP surgeries we will ask you to take the dirty nappy home to dispose of.
If you need a private area to feed your baby, please ask at reception.
ZERO TOLERANCE POLICY
Patients are reminded that any violent or abusive behaviour will result in removal from our list.
Please remember of your responsibility to keep all appointments; this helps in the smooth running if the practice.
CLINICAL COMMISIONING GROUP
Clinical commissioning groups (CCGs) are a core part of the Government’s reforms to the health and social care system. CCGs are NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in England. They are clinically led groups that include all of the GP groups in their geographical area. Each CCG has a constitution and is run by its governing body. Bourn Surgery is part of the Cambridgeshire and Peterborough CCG.
Cambridgeshire and Peterborough Clinical Commissioning Group is one of the largest CCGs in England (by patient population), with 102 GP practices as members, which cover all GP practices in Cambridgeshire and Peterborough, as well as three practices in North Hertfordshire (Royston) and two in Northamptonshire (Oundle and Wansford). They are responsible for planning and buying local NHS services, such as the care received in hospital and in the community, as well as ensuring they deliver the best possible care and treatment for patients. The CCG has a patient population of over 960,000 which is diverse, ageing and has significant inequalities. They manage a budget of around £1 billion to spend on healthcare for the whole population of this area, which is just over £1,000 per person. The CCG has to work within a local budget from the NHS for local health services and work closely with other NHS colleagues and local authorities to ensure local people are receiving the best possible care.
Please visit https://www.cambridgeshireandpeterboroughccg.nhs.uk for more information.
CAMBRIDGE GP NETWORK
Bourn Surgery is also part of the Cambs GP Network, a federation of local GP practices, which has the aspiration to promote closer working and sharing of resources between practices.
They are currently providing the extended access appointments for our patients, see link on home page for more information.